1 reviews | Active since Mar 2013
CEO's office doesnt care
<p>I have a complaint with Vodacom regarding billing, incorrect selling and poor service that is going on for over 4 months. 2 months ago i wrote directly to Shameel Joosub and after being promised feeback in writing I am still waiting for 2 months for feedback from the CEO's office. Please just let me cancel my contract and end this terrible relationship with Vodacom: Ref: EC-04FS-21M1RV, A7-EA6A-LGSJ, S3-GB17T-TQH6</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
it has now been 2 weeks and no response
it has now been 2 weeks and no response
this is ridiculous, why hasnt anyone gotten back to me?
this is ridiculous, why hasnt anyone gotten back to me?