1 reviews | Active since Feb 2017

02 Mar 2018, 14:29

CEO PIETER CAN'T EVEN RESOLVE YOUR PROBLEM

I am currently a "RED VIP" CUSTOMER AT Vodacom. I am currently due for an upgrade and have currently spent over R 5000 a month with Vodacom. They can't give me an upgrade as my credit score with Vodacom is a P600. I have a clear credit record and always pay my Vodacom account on time. I have even mailed the CEO of Vodacom "Pieter" my credit report and asked him for feedback 4 times already and he does not reply to mails. For Vodacom you are just another user on their network and they really don't care about you as customer. POOR POOR SERVICE!!!!!!!!!!! DISGUSTING

0
Replies (2)
Vodacom
Vodacom's reply02 Mar 2018, 14:31
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

's update02 Mar 2018, 18:59
Reviewer Update
No feedback received