CEO or Director please assist with this account!!!!

I am now at a Point of rather getting an lawyer and pay him over R 10 000.00 to sue Vodacom than paying my incorrect amount given by Vodacom since March 2017 definitely the worst Accounts department in South Africa. Always excuses and reference numbers but my account was never completely fixed. This means my credit score looks like **** From an Trans Union ITC Score of 995 to an Trans Union ITC Score of less than 700 only due to Vodacom. I Have fiscal proof of every little thing to back my situation. If There are any Vodacom CEO or Senior manager to assist with my problem I would gladly talk to you. Everything started in March 2017 when Vodacom changed my package from Smart L to Red Premium+ with incorrect information given to me so I did queries the problem and was only resolved 2 months later where I have to pay that massive difference on my account every month ells my line gets blocked till the Account Department / Solutions department gets an final verdict. So in June the Solutions Department phoned me and said after listening to the voice recordings that Vodacom upgraded me incorrectly and will refund me for all the additional monthly costs. That never happened but what happened was while Vodacom admitted that they were wrong still charged me an Migration fee to move back to my old account of just over R 3000.00 and got billed for that???? So after many phone calls and hours spend on the phone another month or so passed and I had to keep on sending promise to pay messages to Vodacom till this matter was resolved. Today is the 12 October 2017 and still not completely fixed on my account. September 2017 I received an Data account of R 8 500.00 for one of my other numbers on an contract that was an data top up account in witch case have hardly been used with the wifi stick you get with this.. Vodacom can check the account and verify!!! Never the less after hours on the phone and at least 3 times to Vodacom Highveld mall trying to sort out my Vodacom account. Still the data issue have not been resolved with no feedback my account is standing just over R14000.00 and just received another message from Vodacom to do an immediate payment or ells my line would be blocked. I need all these absurd amounts that Vodacom just keep on invoicing me to be rectified as well as n letter to Trans Union stating that this was an ongoing problem from Vodacom and you would like to rectify my Personal account. I am struggling to get enough money together for an house deposit but with my credit record as it stands at the moments with Vodacom I would not even be able to get an R5000.00 loan!!!! Please I Beg off you please make work of my account and properly do an investigation from March till now Leon Viviers Account number: I ********** -9 All reference numbers will be on the system or I can send it to who ever form Vodacom is willing to assist me