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FARHAAN B

1 reviews | Active since Jul 2016

14 Apr 2018, 18:20

CEO OFFICE INTERVENTION

please note vodacom has been blocking me from uploading reviews. as i suspected the mistake has mad its way to my invoice being billed for no service and things i did not request. vodacom has displayed uttermost poor service the retentions consultant supervisor maria was dealing with my query AFTER I HAD WORDS WITH HER SHE NEVER BOTHERED TO ASSIST FURTHER. I REALLY DO NOT KNOW WERE I STAND CURRENTLY.

LAIRS ***********

0
Replies (2)
Vodacom
Vodacom's reply14 Apr 2018, 20:01
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply17 Apr 2018, 13:39
Official

Good day Farhaan,

We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Vodacom Consumer Website Team

Best regards,