Cellular Service Suspension STILL Not Fixed!!!

<p>I am at my wits end and just so incredibly frustrated. <br /><br />On Sunday my phone was ****** and so I had to block the sim to prevent the ***** from using all my data and airtime. When blocking I was told that when I do a sim swap my line would automatically unblock after waiting the time necessary for a sim swap to take place. Yesterday I went to Vodacom and had my sim swap done, and again was told that after waiting the allocated 4 hours my line would be automatically unblocked. Lo and behold, you guessed it, my cellular service was still suspended. So after 3 consultant calls, of which the first two did absolutely nothing to help me, the third actually managed to do something and I could now SMS, use my mobile data, and receive INCOMING calls.<br /><br />Great, except I still can't phone anyone. Not even voicemail. So this morning I phone again since I'm still getting that very annoying "your call has been re-routed to a recorded announcement. Please be advised that your cellular service has been suspended", whenever I try and make a call. And, since my contract is under my dad's name and I live on the opposite side of the country to him, EVERY TIME they need to phone him. My father is a businessman who does not have time to answer security questions every time I make a call to Vodacom, and the only reason I have to phone Vodacom FOUR times in a row is because your disinterested and untrained "support" staff just have absolutely no idea what they are doing, and really are wasting my time and my money, as well as your business. <br /><br />I want this fixed, and no- I do not want to have to make another phonecall or speak to another consultant AGAIN- to go through the menial process of explaing what is wrong over and over again, and to have them phone the account holder, OVER AND OVER AGAIN, to have them do absolutely nothing to fix this issue in the end. I need this fixed. </p>