Cellular

Item: Vodacom
Rating: 1
Author: Maureen M

My mom has a contract with vodacom.her phone has been in for repairs 3 times but not being fixed.the contract expires at the end of the year.the phone has not been working for the past 4 months. Premiums are being deducted every month.we have taken it it to vodacom at trade route mall.it's almost a month we waiting for feedback from them.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

20 Nov 2018, 07:13

Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team

Best regards,

Vodacom's reply20 Nov 2018, 07:13

Official

Best regards,

Vodacom's replyOfficial

21 Nov 2018, 08:26

Dear Maureen

We tried calling you with regards to your query, however we were unable to get hold of you after numerous attempts.

Kindly let us know should you need further assistance or alternatively contact our call centre on 082 135.

Regards

Vodacom Consumer Website Team

Best regards,

Vodacom's reply21 Nov 2018, 08:26

Official

Best regards,