Cellucity Vodacom Canal Walk

It's been over 2months now from the 22 April 2019 after I went for an upgrade at Cellucity Vodacom outlet in Canal Walk where I was told that I qualified for an instore gift from a Huawei representative and when the rep came I was shown 2 kinds of gifts of which the one I was interested in was out of stock at that moment and I was told that I'll be called on Friday that particular week to come and pick up the gift from the store. But ever since then noone called to say anything I called and even went to shop numerous times and everytime I go they make promises which always turns into empty promises because up until this day I haven't got what I was promised. And the 2 gentleman who assisted me in that day are always nowhere to be found when I visit the shop, and they are Gopolang and Leighton. Such a bad experience to be promised something but don't deliver what was promised to the customer. BAD!!!!!