Cellsure worst insurance company

<p>I insured my tab with cellsure at a Vodacom branch in Canal Walk about 2 years ago. I claimed for the 1st time last year for a screen cracking and was assisted,last month I lost my tab and got the necessary documentation and phoned cellsure. I was shocked when the consultant told me my insurance had lapsed, I told him it was impossible as i had proof that they debited my account every month,he then apologised and said it was a system error. After that every time i had to phone myself to find out how far they were with a claim,after almost a month I was told they weren't gonna pay my claim because I wasn't using the same sim when the tab got lost,no one told me about this when I took the insurance. This is absolute nonsense, for 2 years I've been paying R99 and this is what I get told, other insurance companies have way better service. </p> <p>Disgusted Client</p>