MM
Matlakala M

1 reviews | Active since Aug 2016

29 Aug 2016, 21:10

Cellphone upgrade online

<p>Never had a nightmare service like this with vodacom since for the past 10 years. Made an upgrade a month ago and no luck of my phone due to *********** staff members. Only today 29th August I find out that delivery failed and I have to apply for the new upgrade as that other one won't leave the warehouse again. And who's problem is that? </p>

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Replies (1)
Vodacom
Vodacom's reply30 Aug 2016, 08:02
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team