1 reviews | Active since Jun 2016
Cellphone Upgrade Due Date 1 year late
I upgraded my phone contract in 2015 with my next upgrade due in 2017 August. When I wanted to upgrade on the due date I was told that Vodacom experienced system issues and that my upgrade is only due in 2018 August. My phone is damaged and I need to get a new phone asap. I cannot be held liable for issues at Vodacom.
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Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
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Regards
Vodacom Consumer Website Team
Good day
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team