CELLPHONE UPGRADE

<p>I visted a vodocaom store in PMB to upgrade one of my 4 contracts. The saleperson assured the Sony compact phone is backward compatible with the accesories of my sons playstation 4 and data transfer from old phone to new phone. Contract was taken out on 14/11/16. Phone returned on 15/11/16 because both items above could not be done. Phone was taken back and manager assured me that they will sort out with Vodacom. I also phoned Vodaocom and confirmed that the line was not active and requested that they do not activate the contract. Vodacom has been billing me since December for a contract that not supposed to be active for a phone I don not have. Vodacom and myself cannot get hold of this manager even when visiting the store.</p>