MM
Matlakala M

1 reviews | Active since Aug 2016

14 Sept 2016, 11:54

Cellphone upgrade

<p>Dear Christina Magabalane your quotation has been processed 1- ********** 5875. Use the order number 1- ********** 1164 when contacting Vodacom&nbsp;Customer Care on 082111 for further enquiries. I need someone from above this department to sort out this as I have been going from pillar to post since July and this is unacceptable. This must be resolved by end of today. Bad service</p>

0
Replies (2)
Vodacom
Vodacom's reply14 Sept 2016, 12:00
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

MM
Matlakala M's update21 Sept 2016, 06:36
Reviewer Update

So no one cares about my complain as no one up to now bothered to call and let me know of the out come. Don't bother anymore as I also saw news about vodacom as they know how to debit our accounts quickly but doesn't bother on how their customers feel and how are we being treated. You are a very bad bad

bad company