1 reviews | Active since Mar 2010
cellphone top up
<p>I have a couple of cell phone contracts at Vodacom</p> <p>They are both on the same contracts</p> <p>Each contract is suppose to get a top up of R110.00 per month</p> <p>The one contract did get a top up of R110.00 for the month of June (cell phone number 082 ********** ) and every month before June</p> <p>The other contract only gets an amount of R55.00 per month, this is for the last 3 – 4 months (cell phone number 071 ********** )</p> <p>The 071 ********** contract is also suppose to get a top up amount of R110.00 per month</p> <p>We went to Vodacom Wonderpark and they told us that their IT department will give us a call, we are still waiting for them to call us (this was a month ago)</p> <p>We want the problem to be rectify immediately and Vodacom must credit us for the 3 – 4 months that they did not top up the contract phone number 071 ********** </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Marinda,
I apologise for the late response.
I've responded to you via email with feedback.
Regards,
UW
Best regards,
Dear Marinda,
I apologise for the late response.
I've responded to you via email with feedback.
Regards,
UW
Best regards,
