CELLPHONE SCREEN FAULTY - not repaired

My cellphone was 'repaired' for a 2nd time at Tygervalley repair centre. My jobnr is : ***5 <br> I will not bring in the phone for a 3rd time with no guarantee that it will be repaired.<br> <br> The LCD screen is still faulty. It starts flickering in the bottom section of the screen and eventually totally distorts and goes black...<br> <br> I am not willing to bring the phone in for a 3 rd time to be 'repaired'. I am 100% sure that nothing was done previous!! BAD SERVICE - NO SERVICE !! This phone is obviously not repairable and in all fairness: It must be replaced with a new one. Surely Samsung makes provision for this in their supply contract with your company.<br> <br> Please address this matter as urgent. The phone cannot be used and we need it for work.<br> <br> I look forward to your assistance to resolve this matter.<br> Mrs C Terblanche ***<br>