Cellphone repairs

<p>Well... since my phone got booked off for repairs on the 3rd Oct, I never had any joy with Vodacom. Only after I posted a complaint, something was done. On 25th Oct I got a call that my phone was ready, when I collected it, it didn't read sim (basically it had an additional issue). MaryJane rebooked it, gave me a loan phone, which got scratched within 2 days in my possession. I got another call to collect the phone, I went on the 5th Nov, but Nkanyiso said he won't give me my repaired phone cause I had to pay R1500 for a scratched screen, I didn't agree to that because the scratch was the minor accident and I feel its unfair for Vodacom to make me pay for the fully functional loan phone. If a full job was done on my phone, I wouldn't be in this situation. On the 5th, Nkanyiso did send and email to his seniors and no one bothered to respond to me to date. Please I need my phone before something worse happen to your loan phone. Its been a month of suffering, can't take it anymore.</p>