cellphone repair going for 3 weeks

<p>On the 25/8 i booked my samsung s6 in for repairs at vodawold in midrand (job nr ********** 3) the consultant book my phone in for the freezing of the divice and the battery life thet doesnt last also of the wireless charging she adviced me to do a insurance claim because the phone has many faults she told me its going to be faster that way then as a warrenty job all the faults was warranty related except the screen crack but i have a free screen repair by samsung now i must pay a fee for the insurance claim but she told me on the day there wil be no charges for it .personaly i feel its unfair to met because im on the red advance plan and my acc is more than 2000 a month i very disappointed in vodacom and it wil take alot to make me happy othere wise i wil move my nr to a other service provider.how is vodacome going to make me happy again.</p>