Cellphone repair

<p>I'm utterly disgusted with the service received from Vodacom at Carnival Mall, we have booked an iPhone 7 plus for repairs on the 3rd of May with all of the supporting documents. We haven't had any feedback in the past two weeks. I have contacted them on 3 seperate occassions where the consultants were unable to assist me with any updates in the progress of the screen repairs. I contacted them again today only to find out that the phone has never been booked for the repairs. We cannot go without the phone as my fiancee uses it for work purposes. Can someone please assist us with regards to getting the phone booked and repaired as soon as possible. </p>