Cellphone out of box fault.

Item: Vodacom
Rating: 1
Author: Dlomo A

I sent back a cellphone that was 3weeks out the box that had a problem from the first day used. I sent it back on the 24th of June 2020 but I still haven't recieved it. I was told that I will get it back in two to three weeks but it's over a month now.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

28 Jul 2020, 14:25

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply28 Jul 2020, 14:25

Official