1 reviews | Active since Jul 2012
Cellphone order - out of stock!!
<p>On 25 October 2016 my fiance took out a contract for me on his name. They phone him to confirm the order again and said everything is in order and the phone will be delivered in the next 3 to 5 working days. Today on 1 November 2016 we phoned again to confirm that we will get the phone, the lady told us there is no stock and she can't tell us when Vodacom will have stock. I can't understand why Vodacom couldn't told us from the bginning (or even the second time they phoned) that there is no stoc**** If we didn't phone today would they let us know? I am sure they would just leave it! RIDICULOUS!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Still NO call.
Still NO respond.
Still NOTHING!!
How long must one customer wait???
Still NO call.
Still NO respond.
Still NOTHING!!
How long must one customer wait???
