1 reviews | Active since Dec 2021
Cellphone number suspended by Vodacom after enquiring if I can Top up contract WiFi since it's Holidays and traveling with kids. The same day of the call the number was suspended. Imagine you number being suspended on the 24th of December, no banking OTP
Cellphone number suspended by Vodacom after enquiring if I can Top up contract WiFi since it's Holidays and traveling with kids. The same day of the call the number was suspended. Imagine you number being suspended on the 24th of December, no banking OTP's, no Christmas messages. Called and emailed all Vodacom contact Center's, even visited Gateway Vodacom branch but no help. Vodacom has affected my life so baldly such that i want the world to know how big companies don't care. I think NERSA, information & other agencies has to be made aware of their service. I think I like NIGERIAS treatment of such companies. I'm gonna alert all agencies of this ******** treatment. Not receiving calls and OTP's is further exposing me to banking *****. Not receiving work Network OTP affects my work.
I'm reachable on these alternative contact details *** and ***
I'm so disappointed in Vodacom handling of my bad service.
If I had issues with Airtime and sun card. They are quick to assist ( To ensure theit cash flow)
It's so obvious Vodacom do not give customer issues Priority only their income at all cost.
I'm requesting Consumer Commission, Communication Minister, Nersa, The Public Protector, Human Rights Commission to have a look at Vodacom from now on.
I'm so disappointed in Vodacom handling of my bad service.
If I had issues with Airtime and sun card. They are quick to assist ( To ensure theit cash flow)
It's so obvious Vodacom do not give customer issues Priority only their income at all cost.
I'm requesting Consumer Commission, Communication Minister, Nersa, The Public Protector, Human Rights Commission to have a look at Vodacom from now on.