Cellphone - new contract handset broken - no satisfaction with repairs

<p>I received a new cell phone with my renwal of contract august 2015, on nr ********** 112 , was hand in in december the phone did not switch on took it in to tygervally vodacom shop jobnr ********** 1 , receive it back still same problem take it in a second time job nr ********** 0 , it came back they replaced it with another phone which is worse, the phone was in a bad condition and older than the original phone</p> <p> </p> <p>cat B15q - my original im ********** ********** 2</p> <p>second replaced phone received im ********** ********** 4</p> <p> </p> <p>This phone do not even work and was not even in a good condition</p> <p> </p> <p>struggling down the line for 7 months still no joy or feedback. </p> <p> </p> <p>Bad service, and i still need to pay the handset though i can not use it</p>