MN
Mapula N
1 reviews | Active since Sept 2019
18 Aug 2021, 07:55
Cellphone insurance *****
My sister went to report her lost Samsung A70 at Vodashop Jane-Furse. Then the person who was helping her told her that she insured a Mobicel. When my sister asked for her contract they refused. Then when she was about to leave the other lady told her that it shows on the system that she insured the A70 Samsung.
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Vodacom's replyOfficial
18 Aug 2021, 10:33Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Aug 2021, 10:33
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team