IL
Ismaiel L
1 reviews | Active since Jan 2020
13 Jan 2020, 10:45
Cellphone insurance
I have been trying since last year to get through to *** to cancel the insurance on a laptop and tablet that I don’t own anymore but they keep cutting the call, really disappointed in the service of Vodacom’s insurance department. I have been with vodacom +-20 years now, I think it is time for a change. I just had enough now.
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Vodacom's replyOfficial
13 Jan 2020, 11:51 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Jan 2020, 11:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team