AC
Annemarie C
1 reviews | Active since Nov 2012
25 Jan 2022, 21:16
Cellphone insurance
Why do one pay insurance?? My bill is up to date and insurance paid every month, but now that I want to make a legal claim they denied it?! Pathetic service and customer care!!
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Replies (1)
Vodacom's replyOfficial
26 Jan 2022, 08:04Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 Jan 2022, 08:04
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team