JB
Johan B
1 reviews | Active since Jan 2020
30 Jan 2020, 16:53
Cellphone Insurance
I have trying for two months to cancel my Cellphone insurance contracts. Every time I have been transferred with no prevail. I was given a number ***, but when I select option I am being cut off. I instructed the store to cancel my insurance, which they said they did. Sad but Vodacom is in the sales business.
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Vodacom's replyOfficial
31 Jan 2020, 07:15Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply31 Jan 2020, 07:15
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team