cellphone insurance

<p>when i signed my document for my contract i asked for insurance, but after a few time complaining they still did not activate the insurance. that is very terible from vodacom , did not expect this from vodacom. at the branch they say they can see it on my application now i have a problem with my phone and vodacom dont want to help.</p> <p>i need assistance assap</p> <p> </p> <p> </p>