RB
Ron B
1 reviews | Active since May 2017
30 Nov 2020, 17:07
Cellphone
I had a complaint regarding my account, Vodacom did contact me and promise it's been sorted out, I must give the 24 Hr for the system to update. So I was generous and give them 12 working days, went back to Vodacom store, and I was told a contact the legal department your account has been lock today again I went back to Vodacom sir your account is lock
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Vodacom's replyOfficial
01 Dec 2020, 07:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Dec 2020, 07:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team