BN
Banele N

1 reviews | Active since Jan 2018

26 Jan 2018, 13:46

Cellphone contract paid forever

Vodacom, I am still waiting for my statement. I phone Cecilia today from Jacobs Burnard & Associates and she said i will only have my statement after payment. This has taken too long please assist.

0
Replies (2)
Vodacom
Vodacom's reply26 Jan 2018, 14:52
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply26 Jan 2018, 15:46
Official

Good day Banele ,

We sent your concerns to our Legal division who will be in contact with you.

You may review your rating on the Hellopeter website.

Regards,

Vodacom Consumer Website Team