1 reviews | Active since Aug 2017
<p>I made an upgrade on my cellphone contact and Vodacom delivered by courier a Samsung J3 2016 Black .For the first six months of my upgraded contract they were debiting my account by R360pm instead of R160 we agreed on and when I queried the issue they said I had two cellphones when I had only received one.They then told me that they have stopped debiting my account and I must make a direct deposit R160 but the problem is that the debt for the other phonethat I "supposedly" received and the ghost cellphone debt is growing under my name and they cut my line at the end of every month because of a phone I never received.I'm pleading with Vodacom to stop abusing me and impairing my credit record because i'm now thinking of taking legal action against their conduct in handling this issue.</p>
Dear Customer,
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
Best regards,
Dear Customer,
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
Best regards,
Good day,
Our records reflect that you have been contacted by our Sales Team and feedback has been provided.
Regards,
RM
Best regards,
Good day,
Our records reflect that you have been contacted by our Sales Team and feedback has been provided.
Regards,
RM
Best regards,
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