Cellphone contract *****

<p>I had a date contract with vodacom which expired. I then cancelled it, however, it was renewed **********ly. I laid a complaint with Vodacom and asked them to refund me as they had debited my account and to please cancel the ********** contract. I was told to go to the police station and get an affidavit. I got to the police and was told to open a ***** case and for that I will need a proof of my contract as well as proof of my request to cancel the contract. I then called Vodacom and asked if they could give me the copy of my contract and and the cancellation. The lady who kindly assisted me said she will email it to me which didn't happen. I called again today and was told to call accounts department where I was put on hold for half an hour with no assistance. I called the cancellations department again to cancel this ********** contract and was now told I will pay a penalty of R5000. I'm now stuck between a rock and a hard place because the police won't help me without the required documents and Vodacom is not being of any assistance at all!</p>