cellphone contract cancelation
on 5 May 2022 i wrote an email to Vodacom contract cancelation department to please cancel 3 of my old contracts as i have no use for them any more its almost 5 months later and still have i not heard from them and i am still paying for something i don't use i think there service is **** !
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Vodacom's replyOfficial
28 Sept 2022, 14:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Sept 2022, 14:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
11 Oct 2022, 06:24HOW LONG DOES IT TAKE AN BILLION RAND COMPANY TO ATTEND TO 1 OF THERE CUSTOMERS ??????????????????? I HAVE MY CONTRACT SINCE YEAR 2000 AND THIS IS THE TREATMENT I GET !! COMPANIES LIKE YOU SHOULD NOT EVEN BE TRADING !! USELESS THINK YOU ARE WAITNG FOR ANOTHER MONTH SO YOU CAN COLLECT MORE MONEY !! ARE YOUR PEOPLE *********** TO CANCEL A CONTRACT ??
's update11 Oct 2022, 06:24
Reviewer Update
HOW LONG DOES IT TAKE AN BILLION RAND COMPANY TO ATTEND TO 1 OF THERE CUSTOMERS ??????????????????? I HAVE MY CONTRACT SINCE YEAR 2000 AND THIS IS THE TREATMENT I GET !! COMPANIES LIKE YOU SHOULD NOT EVEN BE TRADING !! USELESS THINK YOU ARE WAITNG FOR ANOTHER MONTH SO YOU CAN COLLECT MORE MONEY !! ARE YOUR PEOPLE *********** TO CANCEL A CONTRACT ??