TM
Tsatsi M
1 reviews | Active since Dec 2018
07 Jul 2020, 16:50
Cellphone contract cancelation
Their caĺl centre is very useless, I have been trying to call a cellphone contract for over two weeks. They are not helpful at all, its frustrating
Helpful (0)
Replies (5)0
Replies (5)
Vodacom's replyOfficial
08 Jul 2020, 09:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Jul 2020, 09:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
09 Jul 2020, 15:42Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call ***(free from a vodacom sim) for any further assistance. Regards Consumer Website Team
Best regards,
Vodacom's reply09 Jul 2020, 15:42
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call ***(free from a vodacom sim) for any further assistance. Regards Consumer Website Team
Best regards,
TM
Tsatsi M's updateReviewer Update
10 Jul 2020, 09:34Why are you no able to get in touch with me, my contact number is ***
TM
Tsatsi M's update10 Jul 2020, 09:34
Reviewer Update
Why are you no able to get in touch with me, my contact number is ***
TM
Tsatsi M's updateReviewer Update
10 Jul 2020, 09:35I have phone the call centre many times its not helpful
TM
Tsatsi M's update10 Jul 2020, 09:35
Reviewer Update
I have phone the call centre many times its not helpful
TM
Tsatsi M's updateReviewer Update
04 Aug 2020, 14:56No one contacted me
TM
Tsatsi M's update04 Aug 2020, 14:56
Reviewer Update
No one contacted me