CV
Cecilia V
1 reviews | Active since Jun 2020
04 Jun 2024, 06:40
Cellphone contract
I phoned Vodacom at the end of February 2024 asking to end my contract because I want to go to pay as you go! End of March I phoned again then they said it will end at the end of April! My instalment went of this morning again
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Vodacom's replyOfficial
04 Jun 2024, 07:17Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jun 2024, 07:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
CV
Cecilia V's updateReviewer Update
04 Jun 2024, 13:27A 3rd party phoned me now saying is shows my contract is due for an upgrade. She checked for me the cancellation isn't even activated!! I want someone to phone me right now. You guys are *******!!! And *********!!!!
CV
Cecilia V's update04 Jun 2024, 13:27
Reviewer Update
A 3rd party phoned me now saying is shows my contract is due for an upgrade. She checked for me the cancellation isn't even activated!! I want someone to phone me right now. You guys are *******!!! And *********!!!!