BL
Brenda L

1 reviews | Active since Jul 2019

09 Aug 2019, 12:28

Cellphone Contract

I am faced with another problem from Vodacom concerning a number which is linked to the contract on *** which I requested to be cancelled in which Vodacom cancelled the contract with Immediate effect. However I noticed that the number that is connected to *** which is *** is still active and I keep receving airtime. Can Vodacom explain why this is the case as the *** number was supposed to be cancelled along with the initial *** number. Can Vodacom urgently see to it that the linked number is cancelled since the initial contract I took with Vodacom allowed two phones under one contract of which the other number is ***. Furthermore Vodacom needs to close everything connected to cancelled *** number because that is what should have happened and also what I want and requested. I don't understand why you haven't done so when I requested to have the contract cancelled. I don't want anything remaining or connected to the the said contract. Please find this in order.

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Replies (1)
BL
Brenda L's update12 Aug 2019, 21:48
Reviewer Update
Good day. Can Vodacom please respond to my inquiry  as it's been a week now and I am yet to hear or and get a response