TT
Thabo T
1 reviews | Active since Jul 2018
22 Aug 2018, 16:30
Cellphone contract
App**** for cellphone contract still waiting for feedback from the brach since ghe 16 august today on the 22 august went to the store to investigate i spoke to nicoulus as store supervisor promised to prioritize the matter he will call me 15h00 on ghe 22 august still waiting i contacted the store spoke to natasha she said she will pass the message please advice
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Replies (2)
Vodacom's replyOfficial
22 Aug 2018, 16:54Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply22 Aug 2018, 16:54
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
23 Aug 2018, 14:42Hi Thabo
As discussed, this matter is now resolved.
Enjoy your new phone :)
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply23 Aug 2018, 14:42
Official
Hi Thabo
As discussed, this matter is now resolved.
Enjoy your new phone :)
Regards,
Vodacom Consumer Website Team
Best regards,