1 reviews | Active since May 2009
Cellphone contract
<p>I took a contract with vodacom years ago and i terminated the contract before time and i also had arrears on which i settled with vodacom,i requested my credit report from transunion which shows that my balance is zero,all of a sudden i get a call from some dogdy people saying they are lawyers demanding that i pay the contract fee which i know nothing about ,nobody notified me about that balance and to my shock when i called vodacom they said i must call those lawyers because they no longer have my information with them i must call the lawyers ,like really i had a contract with vodacom i dont know anything about this ***** people and vodacom must sent me the statement with that balance and also the breakdown.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
