1 reviews | Active since Nov 2017
Cellphone contract
I am eileen. I am a pensioner and my husband was very sick. In approximatly august 2017 i cancelled his vodacom account due to the fact that he was very ill. Up untill today i muat still pay an amount of more then R600 and my husband passed away. I only receive the pension that he left for me. He had cancer. The nesseccery documents was emailed to vodacom headoffice to stop the account but they are still taking my money. I want my money to be refunded and the contract to be stopped.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
