WL
Willem L

1 reviews | Active since Jun 2015

20 Apr 2016, 08:06

Cellphone contrac

Altech have transferred their respected accounts to Vodacom with the understanding that the monthly subs will not increase for the remain of the contract.<br> Mu subs have increase from R70.73 to R119.50<br> . My service remain a uChoose Flex in both companies. I have tried to resolve this query by telephone, but Vodacom , nor Alltech was willing or able to help me. Thy keep referring me to the other Company I have spend +- 3 hours on this problem without luck. Either said it is not their problem.<br> I am sitting with my hands in the air as nobody want to help<br> My cell no are *** (in question) and Altec account no1.***4 and Vodacon NA119490-4<br> <br> I HAVE NOT YET RECEIVE ANY FEEDBACK FROM VODACOM

0
Replies (1)
Vodacom
Vodacom's reply20 Apr 2016, 12:18
Official
Hello JWA.L,

We would like to apologise for any inconvenience caused.

We will be in contact with you in order to address this matter.

Kind regards
Consumer Website Team

Best regards,