1 reviews | Active since Apr 2017

24 Apr 2017, 15:45

Cellphone allowed in the workplace!

<p>Today i went to vodacom (Carletonville - Pick 'n Pay Centre) to load data onto my wifi ****le, i didnt have the actual number with me, so i kindly took out the simcard and asked her to load it on for me. She did this eagerly and fast, i hadnt even put my card back in my wallet and she was straight back onto her personal cellphone, whatsapping away. Too my shock the other three ladies were also busy typing away on their own cellphones. Doesnt look very good to your customers. No goodbye have a good day, nothing. What has happened to employee etiquette. </p>

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Replies (1)
Vodacom
Vodacom's reply24 Apr 2017, 15:59
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team