Cellphone account

<p>Vodacom has suspended my account on Tuesday the 17th January 2017 after I have disputed the amount they said my account is overdue with. From October 2016 I have been disputing this amount asking what is it for, no one told me the correct thing. One said is for data, the other one said she is not sure the account department will be able to tell me, the last one said my account has been overdue form long time ago. I also asked why the consultants doesnt tell me on a monthy basis when I ask them the amount due because from August 2016 I have been paying my account on cash, the he said other consultants are like that they dont tell the previous amount over due if any. Then I asked who's fault is that, he didnt answer. Then I asked how come my account is been long over due and they said nothing about that and why the amount overdue was not debited on my account on a monthly debit as I was still using debit order, no answer. Yesterday the 18th January I paid the money they said I'm owing them and I was expecting them to open my account until today the 19th January, 16H05 my account has not been open yet. I'm very vey disappointed with Vodacom services.</p>