1 reviews | Active since May 2017
<p>I upgraded and received an extra phone which Vodacom told me comes with a simcard and R55 a month free airtime for 2 years. SInce i received the phone the simcard did not work. After numerous calls and visits to the Vodacom shop i was told that the R55 airtime will be on my existing nr and not the extra simcard. the simcard still does not work and I could not get any help from any off the Vodacom personnel. I have been with Vodacom since 1997 and this is the type of "service" you get ??? Pathetic !!!</p>
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Best regards,
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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