MB
Maretha B
1 reviews | Active since Jul 2019
05 Jul 2019, 19:45
Cell services once again suspended on fully paid account
Second night in a row that my cell services are suspended. My account up to date. Vodacom blames system error. May be they can fix their systems as this is totally unacceptable. Somebody was supposed to have contacted me. Needless to say this did not happen.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
06 Jul 2019, 10:38 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply06 Jul 2019, 10:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's replyOfficial
16 Jul 2019, 13:22Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per our discussion, we have provided feedback with regards to your account query.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per our discussion, we have provided feedback with regards to your account query.
Regards
Vodacom Consumer Website Team
Vodacom's reply16 Jul 2019, 13:22
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per our discussion, we have provided feedback with regards to your account query.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per our discussion, we have provided feedback with regards to your account query.
Regards
Vodacom Consumer Website Team