1 reviews | Active since Nov 2013
cell phone return and debit order still goes off
Good day keep on phoning the call center number for my refund i took a phone send it back a few months ago my account is still being debit with R179 pm after i spoke to a agent she gave me a ref number and promise the refund will be in my account after a week its almost 2 weeks now i need answers
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day Lucinda,
This query has been resolved.
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Good day Lucinda,
This query has been resolved.
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian