AH
Ann H

1 reviews | Active since Jan 2017

01 Jan 2017, 08:38

Cell phone paid and suspended

<p> Cell phone account was suspended and paid on 29 December 2016 ********** On 1 January 3017, after numerous calls the phone is still suspended. The consultants take more than 50 minutes to answer the call.</p>

0
Replies (1)
Vodacom
Vodacom's reply01 Jan 2017, 11:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team