MS
Mpho S

1 reviews | Active since Jun 2013

24 Feb 2016, 17:42

cell phone number sold

I just received a text that my number is now a business number, immediately I contacted Vodacom as to what is happening to my account. This is not your number is need to contact the company in question which I did and they admitted their mistake and sent a request to vodacom to resolve the mistake. Vodacom sent me a transfer former to complete, and as a result I will be charged and extra R131.58. I've been a contract customer of vodacom since January 2012 with two contract numbers and this is the thank you I get after all this year.<br> <br> This is not good Vodacom not good.

0
Replies (1)
Vodacom
Vodacom's reply25 Feb 2016, 06:28
Official
Hello Mpho213,

We are currently investigating this matter and will update you regarding.

Please accept our sincere apology for any inconvenience caused.

Kind regards
Vodacom Consumer Websites