VS
Vitesh S
1 reviews | Active since Nov 2016
27 Jan 2020, 08:14
Cell phone insurance
Vodacom Cell phone insurance. I decided to change service providers from Cell C to Vodacom however the service level is bad. I took a new contract was quoted for Cell phone insurance at a price got a call last week to say incorrect quote and the value of my phone will decrease. However I did sign for the amount and I with like Vodacom to honour the above.
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Vodacom's replyOfficial
27 Jan 2020, 10:12Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply27 Jan 2020, 10:12
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team