TM
Themba M

1 reviews | Active since Jul 2011

19 Jul 2015, 08:27

Cell phone insurance cancelled for 2 tablets

Hi<br> <br> Around the 4th and the 5th of June 2015, I requested to cancel the insurance for the 2 tablets I took on contract with Vodacom. On the 6th I have received messages from both cell numbers confirming the cancellations, however to my suprise Vodacom has still deducted premiums for the services cancelled.<br> <br> I am really disaponted in Vodacom for the bad services offered to their clients. I am requesting to get refunded of June insurance premium as it was debited after the cancellation.

0
Replies (1)
Vodacom
Vodacom's reply20 Jul 2015, 10:18
Official
Hello tmachai,

For all queries related to insurance, please email ***.

Consumer Website Team