TM
Themba M
1 reviews | Active since Jul 2011
19 Jul 2015, 08:27
Cell phone insurance cancelled for 2 tablets
Hi<br> <br> Around the 4th and the 5th of June 2015, I requested to cancel the insurance for the 2 tablets I took on contract with Vodacom. On the 6th I have received messages from both cell numbers confirming the cancellations, however to my suprise Vodacom has still deducted premiums for the services cancelled.<br> <br> I am really disaponted in Vodacom for the bad services offered to their clients. I am requesting to get refunded of June insurance premium as it was debited after the cancellation.
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Replies (1)Vodacom's replyOfficial
20 Jul 2015, 10:18Hello tmachai,
For all queries related to insurance, please email ***.
Consumer Website Team
For all queries related to insurance, please email ***.
Consumer Website Team
Vodacom's reply20 Jul 2015, 10:18
Official
Hello tmachai,
For all queries related to insurance, please email ***.
Consumer Website Team
For all queries related to insurance, please email ***.
Consumer Website Team
