WL
Willem L

1 reviews | Active since Jun 2015

13 Apr 2016, 13:52

Cell Phone Costs

Altech have transferred their respected accounts to Vodacom with the understanding that the monthly subs will not increase for the remain of the contract.<br> Mu subs have increase from R70.73 to R119.50<br> . My service remain a uChoose Flex in both companies. I have tried to resolve this query by telephone, but Vodacom , nor Alltech was willing or able to help me. Thy keep referring me to the other Company I have spend +- 3 hours on this problem without luck. Either said it is not their problem.<br> I am sitting with my hands in the air as nobody want to help<br> My cell no are *** (in question) and Altec account no1.***4 and Vodacon NA119490-4<br> <br> JWA Louwrens

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Replies (1)
Vodacom
Vodacom's reply14 Apr 2016, 14:33
Official
Hello JWA.L,

Thank you for your posting.

Your enquiry will be investigated and further feedback will be provided in due course.

Kind regards
Vodacom Consumer Website Team