1 reviews | Active since Jul 2022
Cell phone contract38
Good day all
I have upgraded my phone earlier this year in February. And I signed a contract with vodacom for 2 years, but when I collected the device, that very same day I started using it I experienced connection problems on it, which I took it back the following day,
I wanted to cancel the contract that same day I returned the phone, but the manager said that he will take the phone for repair if they find a faulty then I will be liable to cancel the contract.
Yes the repair store found a faulty and confirmed with vodacom store and send me an sms for confirmation,
But still vodacom is not allowing me to cancel the contract, since March am paying R644 for the phone that I don't have.
I have been going to vodacom store counteless times no one seems to be helpful, everyday the manager of that store makes up story
Am now tired of going and and phoning them with no good results
Please I beg, if you can find it in your heart to help me cancel the contract and get my refund,, this is extremely urgent, because they keep deducting every month
Your response will be highly appreciated
C D
It falls under my shoulder to take care of my kids
R644 per monthis very little for vodacom but to me is alot I can do groceryfor my kids,
Vodacom is not letting me cancel the contract because they own my bank account no matter how many times I go to the store or phone them, for this issue to be resolved, they really don't care because month end they will just get money,
They are trying to get me blacklisted, but this is not fair at all, I have never missed one payment with them I have always been a loyal customer.
I can't been paying R644 for the phone that I don't own since day 1,
It's now 4 month, what kind of company is this that can't solve the in 4 months?
It's obvious because they own my bank account ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜
It falls under my shoulder to take care of my kids
R644 per monthis very little for vodacom but to me is alot I can do groceryfor my kids,
Vodacom is not letting me cancel the contract because they own my bank account no matter how many times I go to the store or phone them, for this issue to be resolved, they really don't care because month end they will just get money,
They are trying to get me blacklisted, but this is not fair at all, I have never missed one payment with them I have always been a loyal customer.
I can't been paying R644 for the phone that I don't own since day 1,
It's now 4 month, what kind of company is this that can't solve the in 4 months?
It's obvious because they own my bank account ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜
Best regards,
Best regards,
Best regards,
Best regards,