Cell number suspended - admin lock

Hi

My cell service has been suspended since Saturday the 4th of August and since then I was unable to to reactivate my number I've tried calling vodacom customer care they responded that my number has been put in admin lock and then we referred to forensics department after numerous times over the last four days we eventually got through to them for them and they rep**** saying that they are not responsible for prepaid numbers only contract numbers then they referred me back to the customer care which indicated that my number has been blocked because of a free dated that has been used where is that's not the case and we asked them to provide proof of which they cannot and eventually they hangup they were very ****y in their response and saying that my number will only be open again after a month which is not impossible because I actually bought data a few days before and the messages that they have supposedly sent to indicate that is a warning was never received and I asked them to provide the proof of that which was not be provided. This is very very bad service and it's inconveniencing my work this is bad bad service from vodacom as no one wants to take the responsibility of assisting me with this query thank you.